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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Black Rain

August 11, 2026

5  out of  5
rating by Black Rain
"Love this insurance office. Carmen is simply a wonderful person who has her customers interest first. She shares all option available and guides you through all posibilities so an informed choice can be made."
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Wilmington State Farm office! We appreciate your support.

David Ward - State Farm Insurance Agent"
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Bradford Walker

August 3, 2026

5  out of  5
rating by Bradford Walker
"I have been with David Ward State Farm Insurance for over 35 years. I have always received excellent, professional, top notch service. They care about me and work hard to help me with my insurance needs and questions. Recently, I had questions about our safe driver discount. Carmen is the one who helped me. She took time to make sure she understood my questions, thoroughly explained our coverage, and then helped me know what options I had. She then went to bat for me to put those options in place. Her kindness and knowledge of what options were available made for a wonderful experience. Thanks, Carmen and David Ward."
We responded:
"Hello Bradford, thank you for sharing your experience with Carmen, her expertise in customer service is really outstanding. Thank you for your loyalty to State Farm and our office!"
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Kathleen Knott

July 30, 2026

5  out of  5
rating by Kathleen Knott
"Great service so my life here in this area!"
We responded:
"Thank you Kathleen, we are so happy we were able to assist you. "
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Michelle Miles

July 29, 2026

5  out of  5
rating by Michelle Miles
"Go see Carmen! She was so helpful and knowledgeable in her career. 10/10 recommend!"
We responded:
"Thank you Michelle, we are so happy to positive feedback with Carmen. She is a great asset to our team. "
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William Martin

July 22, 2026

5  out of  5
rating by William Martin
"Great customer service. This is my second time with this agency and they are always terrific. Great price."
We responded:
"Thanks for the 5 stars and being part of our Wilmington community! We always love hearing from you, please let us know whenever we can help.

David Ward - State Farm Insurance Agent"
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Mack Cobb

July 1, 2026

5  out of  5
rating by Mack Cobb
"Just wanted to say I’ve been a customer or client with David ward and Co for about 15yrs and have nothing but great things to say I usually deal with Hannah Doland and she is nothing short of amazing and always goes above and beyond in helping me with anything I need from questions to quotes. She is awesome"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Wilmington team. We're always here if you need anything.

David Ward - State Farm Insurance Agent"
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Robert Langley

June 12, 2026

5  out of  5
rating by Robert Langley
"Working with Carmen makes life easy! She’s on it and responds quickly. Great service!"
We responded:
"Thank you! We’re honored to serve the insurance needs of our Wilmington community and so appreciative of your 5-star rating.

David Ward - State Farm Insurance Agent"
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Wanda Jones

June 11, 2026

5  out of  5
rating by Wanda Jones
"Carmen Sox is the best !!"
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.

David Ward - State Farm Insurance Agent"
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margaret gordon

June 9, 2026

5  out of  5
rating by margaret gordon
"Carmen does a great job she helped save me money. They are so cheerful and accommodating here. Thank you."
We responded:
"Thank you so much for taking the time to give us this great feedback. "
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Orlo Work

June 5, 2026

5  out of  5
rating by Orlo Work
"Carmen Sox is a great help and took very good care of me !!!! Thank you 😀👍"
We responded:
"Thank you so much we love hearing great feedback about Carmen. "
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Rebecca Trammel

June 4, 2026

5  out of  5
rating by Rebecca Trammel
"Carmen Sox at David Ward insurance - go see her. She is great with communication. Incredibly professional. If there is a problem, it won't be yours. She's great!"
We responded:
"Thank you so much Rebecca! Carmen is an excellent addition to our team, forever thankful for her wonderful customer service and problem-solving skills! "
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Alex Kararo

June 3, 2026

5  out of  5
rating by Alex Kararo
"Carmen Sox was very helpful and made the process of getting a quote and the information needed for our home loan much easier"
We responded:
"Thank you so much Alex. We love to hear that Carmen was able to make the process of purchasing your new home smooth! "
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Timothy Schomberg

June 2, 2026

5  out of  5
rating by Timothy Schomberg
"We have been with State Farm for over 40 years and with David Ward the last 10. The whole staff have been so helpful any time we have needed them. I stopped by today with a concern and talked to Carmen Sox. She was very friendly and took care of my concern on the spot. I would highly recommend this agent and his staff!"
We responded:
"Thank you so much for your feedback Timothy. Carmen Sox is a great addition to our team! "
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Michael Meglin

May 7, 2026

5  out of  5
rating by Michael Meglin
"Carmen Sox and the rest of the team are all very helpful and responsive. I've also met Mr. Ward who's very kind."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Wilmington State Farm office.

David Ward - State Farm Insurance Agent"
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Sarah Smith

April 25, 2026

5  out of  5
rating by Sarah Smith
"Carmen helped me out swiftly and was so knowledgeable about setting up an auto policy that worked best for my situation. Thank you Carmen for everything!! :) You saved my behind!"
We responded:
"We truly appreciate the kind words! Our State Farm team here in Wilmington always strives to do our best — thank you for noticing.

David Ward - State Farm Insurance Agent"
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Kristen Luna

April 24, 2026

5  out of  5
rating by Kristen Luna
"Almost been with State Farm for a year now! Never had any issues! Always so kid"
We responded:
"Thank you Kristen! We are always available to help with your insurance needs. "
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Sandra Simpson

April 23, 2026

5  out of  5
rating by Sandra Simpson
"Carmen Sox is awesome"
We responded:
"Thank you Sandra! We agree with you there. Carmen is an excellent part of our team. "
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Shawn Hampton

April 22, 2026

5  out of  5
rating by Shawn Hampton
"On point co., good & proficient with good results....& Hannah was absolutely great with her customer service assistance."
We responded:
"Thank Shawn, we are always here to help!! "
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Bryan Humphries

March 27, 2026

5  out of  5
rating by Bryan Humphries
"Been dealing with State Farm for decades- Carmen, Sherry, Leanne are all great- recommended!"
We responded:
"We appreciate your trust in us, Bryan! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our State Farm office.

David Ward - State Farm Insurance Agent"
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ERICA MELE

March 12, 2026

5  out of  5
rating by ERICA MELE
"David Ward’s office has always been absolutely amazing to work with. I’ve been with them and State Farm for over a decade and never plan to change. They are kind and understanding, quick and efficient any time I call. I’ve never had to jump through hoops to get anything accomplished with my home, auto, or life insurance needs. I’m so thankful to know they have my needs covered."
We responded:
"We appreciate the kind words, ERICA! Our Wilmington team is always happy to help. Thanks for choosing our State Farm office!

David Ward - State Farm Insurance Agent"
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Joe Betts

March 5, 2026

5  out of  5
rating by Joe Betts
"Carmen rocks!"
We responded:
"Thank you for your feedback Joe!"
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joan ruden

February 20, 2026

5  out of  5
rating by joan ruden
"Carmen Sox is my agent"
We responded:
"We appreciate the kind words, joan! Our Wilmington team is always happy to help.

David Ward - State Farm Insurance Agent"
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Brian Klem

February 19, 2026

5  out of  5
rating by Brian Klem
"Hannah has been great to work with. She is extremely prompt and provides clear and concise information! A pleasure to have her as an agent!"
We responded:
"Thank you, Brian, for being a valued part of the State Farm family. We love serving customers like you!

David Ward - State Farm Insurance Agent"
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Morgan Sprinkle

February 5, 2026

5  out of  5
rating by Morgan Sprinkle
"Got insurance on the way to dmv office in less than 10min. Hannah dolard is my agent. She was the sheetz!"
We responded:
"Thank you so much for the awesome feedback! "
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Carol Barre

January 29, 2026

5  out of  5
rating by Carol Barre
"Carmen Cox is working closely with the mitigation company cleaning up after a water incident at my house. I wasn’t sure it would be covered, but she is doing what she can to get the best outcome for me. Straightforward and supportive😄"
We responded:
"Thank you Carol, we appreciate the feedback!"