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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Sprinkle

February 5, 2026

5  out of  5
rating by Morgan Sprinkle
"Got insurance on the way to dmv office in less than 10min. Hannah dolard is my agent. She was the sheetz!"
We responded:
"Thank you so much for the awesome feedback! "
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Carol Barre

January 29, 2026

5  out of  5
rating by Carol Barre
"Carmen Cox is working closely with the mitigation company cleaning up after a water incident at my house. I wasn’t sure it would be covered, but she is doing what she can to get the best outcome for me. Straightforward and supportive😄"
We responded:
"Thank you Carol, we appreciate the feedback!"
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Diane Fontaine

January 28, 2026

5  out of  5
rating by Diane Fontaine
"Every time I call, I am met with kind folks who want to help.... Outstanding customer service!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. – David Ward - State Farm Insurance Agent"
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Tim Purnell

January 15, 2026

5  out of  5
rating by Tim Purnell
"Carmen did an excellent job in helping me with a difficult task.She was kind patient and persistent and I was so happy that she was the person who helped me with my problem.Thanks again carmen you're the best!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maitland Johnston

December 4, 2025

5  out of  5
rating by Maitland Johnston
"Cordial and efficient!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Haley Dawg

December 1, 2025

5  out of  5
rating by Haley Dawg
"Carmen helped me go through insurance quotes to help me found something that was in budget. I would 10/10 recommend her!"
We responded:
"Thank you for your 5-star review, Haley! My State Farm team and I are happy to be your good neighbor!"
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Jenny McKinnon Wright

December 1, 2025

5  out of  5
rating by Jenny McKinnon Wright
"Carmen worked her magic and successfully solved a login nightmare that even the 800 so called tech support people couldn’t resolve. Go Carmen!"
We responded:
"We’re honored by your positive feedback, Jenny. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Collins

October 3, 2025

5  out of  5
rating by John Collins
"Hanna was very helpful, great service and easy to deal with. 👏"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marda Baysden

September 3, 2025

5  out of  5
rating by Marda Baysden
"Car Insurance on 2024 Chevy Trax"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Meredith Perritt King

September 2, 2025

5  out of  5
rating by Meredith Perritt King
"I recently called State Farm to update my personal information, and needed the information rapidly. Carmen Sox came to the rescue! She updated all of my information promptly, and emailed me copies of my new information immediately, so I didn’t have to wait for the system to update. 10/10 customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robert Batts

August 18, 2025

5  out of  5
rating by Robert Batts
"I did not receive my auto renewal from State Farm, so I called and spoke with Hanna. She was very pleasant and said she could email the renewal asap. She did just that. I called her back and paid the renewal amount over the phone. Hanna was very helpful, pleasant, and prompt through the entire renewal process. Thanks..."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lucy Holman

August 1, 2025

5  out of  5
rating by Lucy Holman
"The staff are so helpful and they don’t pressure you into anything. Everyone there is very responsive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberley M. Martin

June 25, 2025

5  out of  5
rating by Kimberley M. Martin
"This State Farm Insurance branch is a Jewel of Excellence!! From the time that contacted LeAnn Todd, for a quote for Apartment Insurance she was simply amazing!! I was treated with love, excellence, care, compassion , dignity, and grace. You should have a million her in your in company. Her presence is valuable, needed, and appreciated 👏🏽 💐 🥳"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bobby Mulligan

June 16, 2025

5  out of  5
rating by Bobby Mulligan
"Needed information about my insurance and Carman Sox went out of her way to help me several times because of my lack of knowledge. Even I would have given up and ran but she hung in till I got what I needed. Thank you Carman and thank you all at David Wards office ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Rotar

May 29, 2025

5  out of  5
rating by Kevin Rotar
"Highly recommended! Awesome service! Taelor was very knowledgeable and helpful!"
We responded:
"Thank you Kevin for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Shannon Rotar

Shannon Rotar

May 29, 2025

5  out of  5
rating by Shannon Rotar
"I've had a great experience with David Ward-State Farm Insurance. Every time I’ve called or needed assistance, their team has been polite, professional, and genuinely helpful. When I called to get a quote for life insurance, Taelor was incredibly helpful and took the time to explain which policy would best fit my needs. She made the entire process simple and stress-free. I truly appreciated her professionalism and guidance every step of the way. It’s reassuring to know that I can count on them to be there when I need support. Highly recommend for dependable service and peace of mind."
We responded:
"Thank you, Shannon, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mags

May 29, 2025

5  out of  5
rating by Mags
"Made the experience very easy for me!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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mello

May 29, 2025

4  out of  5
rating by mello
"👍"
We responded:
"Thank you for your review Mello! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! "
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Bill Moon

May 2, 2025

5  out of  5
rating by Bill Moon
"So I had David Ward insurance when I turned 16 growing up in Wilmington. Today I’m 59, lost my wife over a year ago and moving back to start over. Today I got insurance from the place it all started. Thanks David and all the beautiful people at the office!"
We responded:
"Mr Moon, we are so thankful you decided to come back. Sorry for your loss, we are glad to have you back and look forward to helping with your future insurance needs. "
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charles cheatham

April 28, 2025

5  out of  5
rating by charles cheatham
"I have known David Ward since 1970, and have used his State Farm Agency. He is always there when you need his services."
We responded:
"Thank you for your 5-star review! My State Farm team and I are always happy to help you and your family. Thank you for taking some time out of your day to leave us a review. "
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Michael Lash

March 28, 2025

5  out of  5
rating by Michael Lash
"Great Service for LeAnn."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jeff davis

February 27, 2025

5  out of  5
rating by jeff davis
"Awesome personalized service! Carmen has been the best agent I have ever worked with and I highly recommend her for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Will Devinney

June 18, 2024

5  out of  5
rating by Will Devinney
"Wonderful people to work with, great company to get your insurance from!"
We responded:
"Thank you Will! We appreciate you taking the time to leave our office a google review. Our goal is to make sure you and your family have all of your insurance needs covered. "
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gauge hancock

June 18, 2024

5  out of  5
rating by gauge hancock
"Great people awesome insurance"
We responded:
"Thank you so much Gauge! We greatly appreciate your review. Our office strives to provide the best customer service in our area!"
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Jett Otto

June 18, 2024

5  out of  5
rating by Jett Otto
"The people are so friendly!!!"
We responded:
"Jett, thank you for sharing your experience with us! We are delighted to hear that our team was able to help you with your insurance needs, servicing the Wilmington North Carolina area is always our pleasure! "