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State Farm® Insurance Agent David Ward

4.3 out of 5 average rating (45 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

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Robin Potts

November 2, 2023

5  out of  5 rating by Robin Potts
"Great people"
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Brenna & Jason

October 12, 2023

5  out of  5 rating by Brenna & Jason
"Best experience I have ever had when purchasing insurance! Carmen was absolutely amazing. She was able to get me everything I needed AND saved me money! Carmen was quick to respond to all of my questions and made the entire process easy and straightforward. I highly recommend David Ward and his team to anyone looking for insurance and I HIGHLY recommend working with Carmen!!"
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carla webster

September 1, 2023

5  out of  5 rating by carla webster
"Outstanding communication & quick action! Thank you!"
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Barry Arnette

August 15, 2023

5  out of  5 rating by Barry Arnette
"Sara at David Ward will go above and beyond to make things happen! Can’t say enough about the excellent customer service we’ve received. Great transaction!!!"
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H T

July 25, 2023

5  out of  5 rating by H T
"First class outfit. Great service. They are always looking out for my needs."
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ters dolphin

March 14, 2023

5  out of  5 rating by ters dolphin
"I have 2 cars with full coverage and renters insurance through State Farm.. they have been nothing but amazing and Shane is always helping me navigate the new features and fixing any issues I have quickly and courteously! I’ve tried a few other insurance providers and always been Left wanting. I’ll be staying with State Farm and recommending to anyone looking to switch or get insurance! Ty again!!"
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Norma Cheren

September 7, 2022

5  out of  5 rating by Norma Cheren
"As always the staff was knowledgeable, friendly and took care of every aspect of my situation."
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Alice Hayden

March 15, 2022

5  out of  5 rating by Alice Hayden
"Great people"
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Antranece Coker

December 13, 2021

5  out of  5 rating by Antranece Coker
"I've been with them for over 10 years!"
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William Martin

November 13, 2021

5  out of  5 rating by William Martin
"Great customer service"
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Linda Smith

March 29, 2021

5  out of  5 rating by Linda Smith
"Perfect! Seriously, got the lowest prices! Awesome!"
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Natalie A

March 7, 2021

5  out of  5 rating by Natalie A
"Helpful agents situated me with a quality plan at an affordable & competitive price point. I had to reach out to make a minor change to my policy and was effectively assisted within one call and under 5 minutes. So far it's been a good experience and I would recommend David Wards State Farm."
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john schaffer II

March 2, 2021

1  out of  5 rating by john schaffer II
"Initial call to establish a relationship was very positive, after that I was literally ignored as though I had committed some heinous act. I was ignored without provocation. My calls were NEVER returned even after reassurances that they would be."
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Courtney Santiago

December 28, 2020

1  out of  5 rating by Courtney Santiago
"they will definitely give you the runaround. supplied them with photos and videos and I keep getting told they can't view the videos. it's a Google link. somehow able Auto insurance, law enforcement and my Mama can all view it . but not State farm. 🤔🤔🤔🤔 so after taking our vehicle up there showing them that the running lights work, making a video showing that the running lights work, sending a video showing that the lights were on the night of the accident and functioning, as well as showing them paperwork showing that our vehicle has running lights We have been told that our vehicle was found 45% liable for the accident due to not having our lights on. The people at this office are ridiculous. We even showed them a video of their policyholder admitting they lied to the insurance company. Good luck if you ever try to file a claim against this company."
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Sandi Rooks

November 14, 2020

5  out of  5 rating by Sandi Rooks
"Friendly employees!"
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c s

August 25, 2020

1  out of  5 rating by c s
"I have been a customer of this specific location for 20+ years and my grandfather has been with them longer than I have and in all that time I don't think they have actually EVER stepped up and helped us like they should.I have become so dissatisfied that I am currently having all 4 policies they hold moved to an entirely separate agent.I can tell you from personal experience if you want more than excuses for the money you pay go to a different agent...👍"
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Stephanie Garcia

August 7, 2020

5  out of  5 rating by Stephanie Garcia
"Awesome staff!!"
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Christina Dulworth

February 21, 2020

5  out of  5 rating by Christina Dulworth
"Extremely helpful and honest!"
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Stephen Gilbert

February 6, 2020

5  out of  5 rating by Stephen Gilbert
"Friendly and helpful"
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Brandon Strong

December 15, 2019

5  out of  5 rating by Brandon Strong
"My family has been with David Ward's office for years and it was only natural I would also look to Mr. Ward's office when I needed insurance. His knowledgeable and friendly staff has always been there to answer any questions I might have. I recommend their office to anyone looking for a local insurance agent they can depend on."
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Curley Johnson

December 10, 2019

4  out of  5 rating by Curley Johnson
"Friendly Staff, Flexible Plans, Cost efficient...GOD BLESS YOU..."
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donny hope

July 7, 2019

5  out of  5 rating by donny hope
"Been with my friend 45 years"
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Dorothy Craig

June 7, 2019

5  out of  5 rating by Dorothy Craig
"GRAPPLER was an Awsome salesman. I'm very happy with my experience. He was knowledgeable friendly,."
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Tammy Pacini

November 20, 2018

5  out of  5 rating by Tammy Pacini
"After Hurricane Florence we had some damages in our small business , I contact our agent (Sherri), she directed our claim to the examiner and they took care of us. I want to thank the office of David Ward for the prompt response, it meant so much to us."
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Kathleen Pensak

February 28, 2018

1  out of  5 rating by Kathleen Pensak
"When we need insurance and tried to get a quote from you, your office would not return call to us. We have since found insurance through the different agent and we are very happy with the company. So please stop calling us."