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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Lash

March 28, 2025

5  out of  5
rating by Michael Lash
"Great Service for LeAnn."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jeff davis

February 27, 2025

5  out of  5
rating by jeff davis
"Awesome personalized service! Carmen has been the best agent I have ever worked with and I highly recommend her for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Will Devinney

June 18, 2024

5  out of  5
rating by Will Devinney
"Wonderful people to work with, great company to get your insurance from!"
We responded:
"Thank you Will! We appreciate you taking the time to leave our office a google review. Our goal is to make sure you and your family have all of your insurance needs covered. "
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gauge hancock

June 18, 2024

5  out of  5
rating by gauge hancock
"Great people awesome insurance"
We responded:
"Thank you so much Gauge! We greatly appreciate your review. Our office strives to provide the best customer service in our area!"
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Jett Otto

June 18, 2024

5  out of  5
rating by Jett Otto
"The people are so friendly!!!"
We responded:
"Jett, thank you for sharing your experience with us! We are delighted to hear that our team was able to help you with your insurance needs, servicing the Wilmington North Carolina area is always our pleasure! "
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Cynthia Onisk

May 30, 2024

5  out of  5
rating by Cynthia Onisk
"I've been a customer since late 1990s, and have only positive things to say about this State Farm agency. I appreciate their consistently high level of customer service, which can be difficult to find these days. Most recently have been assisted by Hannah and Sherry with fantastic service on my policies. No matter who I speak to when I call there, I always receive friendly, knowledgeable, timely responses. Please keep up the great work, and thank you all for your help!"
We responded:
"Thank you Cynthia for your feedback!! We always strive to provide the best service possible for the Wilmington North Carolina area. "
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Pete Stavracos

May 15, 2024

5  out of  5
rating by Pete Stavracos
"Hannah is fantastic to work with. Always very helpful and guides us through all important issues"
We responded:
"Thank you Pete! Our office is always available to answer any questions and make sure that your homeowner's insurance is covering everything you need. "
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Cynthia Davis

May 14, 2024

5  out of  5
rating by Cynthia Davis
"The ladies in the office are very knowledgeable. Professional and always willing to meet our needs. Awesome place for your insurance needs."
We responded:
"Thank you Cynthia, it is our pleasure to service your auto insurance needs! "
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Brett VanKuilenburg

April 24, 2024

5  out of  5
rating by Brett VanKuilenburg
"Highly recommend! Carmen and Hannah are a huge help! They made the process of moving from a different state seamless and easy."
We responded:
"Thank you Brett!! Our office is always here to help."
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Kensey Worrell

April 12, 2024

5  out of  5
rating by Kensey Worrell
"This office never disappoints! Especially Hannah Doland, she is quick and efficient and always finds an answer to my questions! I will be with David Wards office because of them in the office!"
We responded:
"Thank you Kensey!! We greatly appreciate your business and your feedback! We are always here to help you and your family. "
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carla webster

April 11, 2024

5  out of  5
rating by carla webster
"Outstanding communication & quick action! Thank you!"
We responded:
"Thank you Carla we appreciate your feedback!! "
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Shawn Hampton

March 15, 2024

5  out of  5
rating by Shawn Hampton
"On point co., good & proficient with good results...."
We responded:
"Thank Shawn, we are always here to help!! "
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Ashton Wells

March 14, 2024

5  out of  5
rating by Ashton Wells
"Quick and efficient.....excellent customer service"
We responded:
"Thank you Ashton, we are always here to help!!"
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Angie Franke

February 20, 2024

5  out of  5
rating by Angie Franke
"You guys rock.. I recently came back home here to Wilmington and you truly took care of me. I appreciate the quickness. You should caring, simplified and extremely simple. Thank you very much.."
We responded:
"Thank you for the kind words, we are glad to have you back!"
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REGINALD WALKER

January 31, 2024

5  out of  5
rating by REGINALD WALKER
"I've been with this office about a year now and Hannah has been amazing. She's quick and communicates very well. Always makes things very easy for me. Thank you 😊"
We responded:
"We are so glad to hear that. We appreciate your business Reginald!! "
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michael gonzalez

January 25, 2024

5  out of  5
rating by michael gonzalez
"I can't express how wonderful my experience was with State Farm. Hannah Doland, you are such a wonderful help. I needed to compare prices from multiple insurance agencies, not only am i looking for a good price; I'm looking for the best service as well. I'm tired of looking for a cheaper option, and have to deal with horrible customer service. lets just say I've switched from 2 top tier insurance agencies to be with State Farm, and I just want to say thank you. I am proud to have a “good neighbor”."
We responded:
"Thank you Michael!! We are always only a phone call away to help you and your family!"
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Jackie Bowden

January 15, 2024

5  out of  5
rating by Jackie Bowden
"Very knowledgeable staff. Willing to help in anyway necessary."
We responded:
"Thank you Jackie!!"
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Shamieka Preston

January 15, 2024

5  out of  5
rating by Shamieka Preston
"Quick and easy. Thank you Carmen for the fast turnaround (less than a day) the information and your expertise."
We responded:
"Thank you Shamieka! "
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patricia Mitchell

December 7, 2023

5  out of  5
rating by patricia Mitchell
"Great service"
We responded:
"Thank you Patricia, we are glad we could help! "
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Robin Potts

November 2, 2023

5  out of  5
rating by Robin Potts
"Great people"
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Brenna & Jason

October 12, 2023

5  out of  5
rating by Brenna & Jason
"Best experience I have ever had when purchasing insurance! Carmen was absolutely amazing. She was able to get me everything I needed AND saved me money! Carmen was quick to respond to all of my questions and made the entire process easy and straightforward. I highly recommend David Ward and his team to anyone looking for insurance and I HIGHLY recommend working with Carmen!!"
We responded:
"Thank you Brenna and Jason!! We are always here to help with your insurance needs!"
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Barry Arnette

August 15, 2023

5  out of  5
rating by Barry Arnette
"Sara at David Ward will go above and beyond to make things happen! Can’t say enough about the excellent customer service we’ve received. Great transaction!!!"
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H T

July 25, 2023

5  out of  5
rating by H T
"First class outfit. Great service. They are always looking out for my needs."
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ters dolphin

March 14, 2023

5  out of  5
rating by ters dolphin
"I have 2 cars with full coverage and renters insurance through State Farm.. they have been nothing but amazing and Shane is always helping me navigate the new features and fixing any issues I have quickly and courteously! I’ve tried a few other insurance providers and always been Left wanting. I’ll be staying with State Farm and recommending to anyone looking to switch or get insurance! Ty again!!"
We responded:
"Thank you so much! We greatly appreciate your feedback."
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Norma Cheren

September 7, 2022

5  out of  5
rating by Norma Cheren
"As always the staff was knowledgeable, friendly and took care of every aspect of my situation."
We responded:
"Thank you so much Ms. Cheren. "