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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kensey Worrell

April 12, 2024

5  out of  5 rating by Kensey Worrell
"This office never disappoints! Especially Hannah Doland, she is quick and efficient and always finds an answer to my questions! I will be with David Wards office because of them in the office!"
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carla webster

April 11, 2024

5  out of  5 rating by carla webster
"Outstanding communication & quick action! Thank you!"
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Shawn Hampton

March 15, 2024

5  out of  5 rating by Shawn Hampton
"On point co., good & proficient with good results...."
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Ashton Wells

March 14, 2024

5  out of  5 rating by Ashton Wells
"Quick and efficient.....excellent customer service"
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Beach Sand

February 20, 2024

5  out of  5 rating by Beach Sand
"You guys rock.. I recently came back home here to Wilmington and you truly took care of me. I appreciate the quickness. You should caring, simplified and extremely simple. Thank you very much.."
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January 31, 2024

5  out of  5 rating by REGINALD WALKER
"I've been with this office about a year now and Hannah has been amazing. She's quick and communicates very well. Always makes things very easy for me. Thank you 😊"
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michael gonzalez

January 25, 2024

5  out of  5 rating by michael gonzalez
"I can't express how wonderful my experience was with State Farm. Hannah Doland, you are such a wonderful help. I needed to compare prices from multiple insurance agencies, not only am i looking for a good price; I'm looking for the best service as well. I'm tired of looking for a cheaper option, and have to deal with horrible customer service. lets just say I've switched from 2 top tier insurance agencies to be with State Farm, and I just want to say thank you. I am proud to have a “good neighbor”."
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Jackie Bowden

January 15, 2024

5  out of  5 rating by Jackie Bowden
"Very knowledgeable staff. Willing to help in anyway necessary."
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Shamieka Preston

January 15, 2024

5  out of  5 rating by Shamieka Preston
"Quick and easy. Thank you Carmen for the fast turnaround (less than a day) the information and your expertise."
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patricia Mitchell

December 7, 2023

5  out of  5 rating by patricia Mitchell
"Great service"
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Robin Potts

November 2, 2023

5  out of  5 rating by Robin Potts
"Great people"
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Brenna & Jason

October 12, 2023

5  out of  5 rating by Brenna & Jason
"Best experience I have ever had when purchasing insurance! Carmen was absolutely amazing. She was able to get me everything I needed AND saved me money! Carmen was quick to respond to all of my questions and made the entire process easy and straightforward. I highly recommend David Ward and his team to anyone looking for insurance and I HIGHLY recommend working with Carmen!!"
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Barry Arnette

August 15, 2023

5  out of  5 rating by Barry Arnette
"Sara at David Ward will go above and beyond to make things happen! Can’t say enough about the excellent customer service we’ve received. Great transaction!!!"
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July 25, 2023

5  out of  5 rating by H T
"First class outfit. Great service. They are always looking out for my needs."
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ters dolphin

March 14, 2023

5  out of  5 rating by ters dolphin
"I have 2 cars with full coverage and renters insurance through State Farm.. they have been nothing but amazing and Shane is always helping me navigate the new features and fixing any issues I have quickly and courteously! I’ve tried a few other insurance providers and always been Left wanting. I’ll be staying with State Farm and recommending to anyone looking to switch or get insurance! Ty again!!"
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Norma Cheren

September 7, 2022

5  out of  5 rating by Norma Cheren
"As always the staff was knowledgeable, friendly and took care of every aspect of my situation."
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Alice Hayden

March 15, 2022

5  out of  5 rating by Alice Hayden
"Great people"
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Antranece Coker

December 13, 2021

5  out of  5 rating by Antranece Coker
"I've been with them for over 10 years!"
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William Martin

November 13, 2021

5  out of  5 rating by William Martin
"Great customer service"
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Linda Smith

March 29, 2021

5  out of  5 rating by Linda Smith
"Perfect! Seriously, got the lowest prices! Awesome!"
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Natalie A

March 7, 2021

5  out of  5 rating by Natalie A
"Helpful agents situated me with a quality plan at an affordable & competitive price point. I had to reach out to make a minor change to my policy and was effectively assisted within one call and under 5 minutes. So far it's been a good experience and I would recommend David Wards State Farm."
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john schaffer II

March 2, 2021

1  out of  5 rating by john schaffer II
"Initial call to establish a relationship was very positive, after that I was literally ignored as though I had committed some heinous act. I was ignored without provocation. My calls were NEVER returned even after reassurances that they would be."
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Courtney Santiago

December 28, 2020

1  out of  5 rating by Courtney Santiago
"they will definitely give you the runaround. supplied them with photos and videos and I keep getting told they can't view the videos. it's a Google link. somehow able Auto insurance, law enforcement and my Mama can all view it . but not State farm. 🤔🤔🤔🤔 so after taking our vehicle up there showing them that the running lights work, making a video showing that the running lights work, sending a video showing that the lights were on the night of the accident and functioning, as well as showing them paperwork showing that our vehicle has running lights We have been told that our vehicle was found 45% liable for the accident due to not having our lights on. The people at this office are ridiculous. We even showed them a video of their policyholder admitting they lied to the insurance company. Good luck if you ever try to file a claim against this company."
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Sandi Rooks

November 14, 2020

5  out of  5 rating by Sandi Rooks
"Friendly employees!"
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c s

August 25, 2020

1  out of  5 rating by c s
"I have been a customer of this specific location for 20+ years and my grandfather has been with them longer than I have and in all that time I don't think they have actually EVER stepped up and helped us like they should.I have become so dissatisfied that I am currently having all 4 policies they hold moved to an entirely separate agent.I can tell you from personal experience if you want more than excuses for the money you pay go to a different agent...👍"